Privacy Policy for Ali Storee (alistore.co.za)
Last updated: 25/11/2025
Welcome to Ali Storee (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or shop on alistore.co.za (the “Site”).
1. Information We Collect
We collect various kinds of personal information when you interact with our site, including:
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Personal Details: Name, email address, phone number, shipping address, billing address.
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Order Information: Products you purchase, payment method, order history.
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Account Information: Username, password (encrypted), and other credentials if you create an account.
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Website Usage Data: IP address, browser type, pages visited, time spent on pages, referring/exit pages, and click behavior.
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Cookies and Tracking: We use cookies and similar technologies to track user activity and preferences.
2. How We Use Your Information
We use the information we collect for:
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Order Processing: To process and fulfill your order, send shipping confirmations, and handle returns.
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Account Management: To manage your account, including order history and address details.
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Customer Support: To respond to your inquiries, complaints, or requests.
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Marketing & Communications: To send you promotional emails, newsletters, and special offers (only if you opt in).
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Improvement of Services: To analyze trends, track how our site is used, and improve our website, products, and customer experience.
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Fraud Prevention & Security: To verify and protect against fraud, unauthorized transactions, and other financial or legal risks.
3. Disclosure of Your Information
We may share your personal data with:
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Service Providers: Payment processors (e.g., PayPal, Stripe), shipping/logistics partners, and email marketing services.
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Third-Party Tools: Analytics services, advertising platforms, or other tools to improve our business.
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Legal Requirements: When required by law or to protect our rights (e.g., responding to subpoenas).
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Business Transfers: If Ali Storee is sold or reorganized, your data may be part of business assets.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
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Enable functionality (e.g. account login)
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Remember your preferences and settings
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Analyze how you use our website
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Show you relevant marketing or product offers
You can disable cookies in your browser settings, but some features of the Site may not function properly if you do so.
5. Your Rights (Under POPIA)
As a user in South Africa, you have the following rights:
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Access: Request a copy of the personal information we hold about you.
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Correction: Ask us to correct or update your personal data if it’s incorrect or out of date.
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Deletion: In certain cases, request that we delete your personal information.
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Objection / Restriction: Object to or limit how we use your data.
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Withdraw Consent: If you previously opted in to receive communications, you can withdraw your consent at any time.
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Complaint: Lodge a complaint with our Information Officer — or with the Information Regulator if you’re unsatisfied with our response.
6. Security of Your Data
We implement a variety of security safeguards to protect your personal information, including encryption, secure servers, and access controls. However, no system is 100% secure, so we cannot guarantee absolute protection.
7. Retention of Personal Information
We retain your personal data only for as long as is necessary for the purposes described above (e.g., to fulfill orders, comply with legal obligations, or support our business operations). Once it’s no longer needed, we will securely dispose of or anonymize your data.
8. Third-Party Links
Our Site may contain links to external websites (for example, blog articles or partner sites). We are not responsible for the privacy practices of those third-party sites, and we encourage you to read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will publish changes on this page, and the “Last updated” date at the top will be revised accordingly.
10. Contact Us
If you have any questions or requests about this policy or how we handle your personal information, please contact us:
Ali Storee
Email: support@alistore.co.za
Address:Riversdale, South Africa
