Introduction

Welcome to ALI Store. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, create an account, make a purchase, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

To provide our products and services, we may collect the following types of information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information
• Account Login Details

Non-Personal Information

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Cookies and Tracking Technologies

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Manage customer accounts
• Provide customer support
• Communicate order updates and delivery information
• Improve website performance and user experience
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Send promotional communications (with your consent where required)

Payment Security

We take reasonable measures to protect your payment and personal information. Payment transactions are processed through secure payment providers, and we do not store sensitive payment card information on our servers unless required by our payment processing partners.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Analyze website traffic
• Enhance user experience
• Support marketing and advertising activities

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

How We Share Information

ALI Store does not sell, rent, or trade your personal information to third parties.

We may share information with:

• Payment Service Providers
• Shipping and Delivery Partners
• Website Service Providers
• Marketing Service Providers
• Legal and Regulatory Authorities when required by law

All third-party service providers are expected to protect your information and use it only for authorized business purposes.

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to help protect your personal information from:

• Unauthorized access
• Loss or theft
• Misuse
• Disclosure
• Alteration
• Destruction

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights

Depending on applicable South African privacy laws, including the Protection of Personal Information Act (POPIA), you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal information where legally permitted
• Withdraw consent for certain processing activities
• Object to specific uses of your information
• Lodge a complaint with the relevant regulatory authority

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. ALI Store is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

ALI Store
Email: support@alistore.co.za
Phone: +27 68 950 5009
Website: https://www.alistore.co.za/